$40,006 - $50,864
Average Per Year
A claims adjuster manages, investigates and resolves assigned claims and provides policyholders with exceptional customer service. They may assist Claims Representatives with in-person inspection/policyholder contact where necessary.
Responsibilities you might find for this type of position:
- Investigates, determines coverage of loss and adjusts all elements of Property Loss claims.
- Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process. Ability to independently scope losses.
- Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
- Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
- Identifies suspicious losses. Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
- May be called upon for catastrophe duty. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location.
- Field Property Claims Adjusters will work remotely.
Qualifications companies are looking for:
Requires knowledge of coverages provided within various homeowner policies.
Capable of writing structural damage estimates of moderate to severe losses.
Effective negotiation skills.
Ability to effectively and independently manage workload while exhibiting good judgment.
Proven ability to provide exceptional customer service.
Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems and analytical skills.
The capabilities, skills and knowledge required is normally acquired through Bachelor’s Degree or equivalent experience and at least 2 years of directly related experience.
- Ability to obtain proper licensing as required.