Claims Adjuster I

$40,006 - $50,864

Average Per Year

ADDITIONAL INFORMATION:

A claims adjuster manages, investigates and resolves assigned claims and provides policyholders with exceptional customer service. They may assist Claims Representatives with in-person inspection/policyholder contact where necessary.

Responsibilities you might find for this type of position:

  • Investigates, determines coverage of loss and adjusts all elements of Property Loss claims.
  • Conducts inspections of loss sites, writes appraisals for dwelling repairs and issues payment to policyholders where possible. May work with a Liberty network contractor in the appraisal process.  Ability to independently scope losses.
  • Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.
  • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
  • Identifies suspicious losses.  Recommends referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.
  • May be called upon for catastrophe duty. For Catastrophe (CAT) roles, investigative fieldwork includes a high amount of travel to claim location.
  • Field Property Claims Adjusters will work remotely.

Qualifications companies are looking for:

  • Requires knowledge of coverages provided within various homeowner policies.

  • Capable of writing structural damage estimates of moderate to severe losses.

  • Effective negotiation skills.

  • Ability to effectively and independently manage workload while exhibiting good judgment.

  • Proven ability to provide exceptional customer service.

  • Strong written/oral communication and interpersonal skills.  Computer skills with the ability to work with multi-faceted systems and analytical skills.

  • The capabilities, skills and knowledge required is normally acquired through Bachelor’s Degree or equivalent experience and at least 2 years of directly related experience. 

  • Ability to obtain proper licensing as required.